Support

Do you need help? Here you’ll find the right people to contact, useful documents and further information.

How can we help?

Please use our contact form or get in touch with us directly by email or telephone.
Our support team is happy to assist you from Monday to Friday between 8.00 am and 4.00 pm.

AGBs 

Our service team is here to help!

Our team understands the specific requirements of the forestry sector and can provide you with expert support with any queries you may have. We’re here for you whenever you need us.

Gerd Harlander

Head of Forest Services

Jana Jonas

Forestry Services

Further support services

FAQ

Do you have any questions? Here you’ll find answers to the most frequently asked questions about palos, the palos platform, fovea and our services.

palos Platform Service Desk

Here you can find the user guide for the palos platform, submit feature requests and ask your questions directly to our support team.

fovea downloads

Discover all the key documents you need for a smooth start with fovea.